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Service Returns

Need to send us your device for calibration, repair or certification from EU countries?

Let us help you with that.

To minimize extended waiting periods and questions regarding your orders, please complete the corresponding service form (see below). Please have the model, serial number and your customer number ready. It is especially important to indicate the reason for your return. Once you have sent it to us, we will get in contact with you immediately.

Need to send us your device for calibration, repair or certification outside EU countries?

Let us help you with that.

In order to avoid longer waiting times and questions about import processing, we ask you to contact us in advance under following e-mail address: Orders.xags@xylem.com and wait for our instruction to return the goods. 
We ask for your understanding that we may reject returns that have not been notified in advance.

Bellingham + Stanley Service Center

Bellingham + Stanley Service Center

Service order form 

Download form

ebro Service Center

ebro Service Center

Service order forms and information: 

Contact

MJK Service Center

MJK Service Center

Service order form 

Download form

SI Analytics Service Center

SI Analytics Service Center

Service order form
(Page 1 for sensors, page 2 for instruments) 

Download Form

WTW Service Center

WTW Service Center

Service order form 

Download Form

YSI Service Center

YSI Service Center

Service order forms and information: 

Download Form

Please send your devices to

Bellingham + Stanley brand devices:

Xylem Analytics Germany Sales GmbH & Co. KG
Bellingham + Stanley Service
Am Achalaich 11
82362 Weilheim
Germany   
ebro brand devices:

Xylem Analytics Germany Sales GmbH & Co. KG
ebro Service
Am Achalaich 11
82362 Weilheim
Germany
MJK brand devices

Xylem Analytics Germany Sales GmbH & Co. KG
MJK Service
Am Achalaich 11
82362 Weilheim
Germany
SI Analytics brand devices:

Xylem Analytics Germany Sales GmbH & Co. KG
SI Analytics Service
Hattenbergstr. 10
55122 Mainz
Germany
WTW brand devices:

Xylem Analytics Germany Sales GmbH & Co. KG
WTW Service
Am Achalaich 11
82362 Weilheim
Germany
YSI brand devices:

Xylem Analytics Germany Sales GmbH & Co. KG
YSI Service
Am Achalaich 11
82362 Weilheim
Germany
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